Shipping & Returns
Everything you need to know about shipping and returns
Shipping Information
Free Shipping
Free shipping on all orders over ₹999. No minimum order requirement for standard shipping.
Shipping Options
Standard Shipping
₹50 | 3-5 business days
Express Shipping
₹150 | 1-2 business days
Shipping Locations
We currently ship across India. International shipping is coming soon. For delivery to remote areas, additional charges may apply.
Order Processing
Orders are typically processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email and SMS. You can track your order status using the tracking link provided.
Returns & Exchanges
30-Day Return Policy
We offer a 30-day return policy from the date of delivery. If you're not completely satisfied with your purchase, you can return it for a full refund.
Return Conditions
- Items must be unworn and in original condition
- Items must be in original packaging with all tags attached
- Proof of purchase (order number) is required
- Customized or personalized items cannot be returned
How to Return
- Contact us at hello@vairanya.in with your order number
- We'll provide you with a return authorization and shipping instructions
- Package the item securely in its original packaging
- Ship the item back to us (return shipping costs are the customer's responsibility)
- Once we receive and inspect the item, we'll process your refund
Refunds
Refunds are processed within 5-7 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase.
Please note that return shipping costs are non-refundable.
Exchanges
We offer size exchanges for rings within 30 days of purchase. Please contact us at hello@vairanya.in with your order details to initiate an exchange. Exchanges are subject to availability.
Warranty
All our jewellery comes with a 1-year warranty against manufacturing defects. If you experience any issues with your purchase due to manufacturing defects, please contact us at hello@vairanya.in with photos and details, and we'll be happy to assist you.